@InProceedings{kattenbeck2018mobilehciadj,
  author    = {Kattenbeck, Markus and Kilian, Melanie A. and Ferstl, Matthias and Alt, Florian and Ludwig, Bernd},
  booktitle = {{Proceedings of the 20th International Conference on Human-Computer Interaction with Mobile Devices and Services Adjunct}},
  title     = {{Airbot: Using a Work Flow Model for Proactive Assistance in Public Spaces}},
  year      = {2018},
  address   = {New York, NY, USA},
  note      = {kattenbeck2018mobilehciadj},
  pages     = {213--220},
  publisher = {Association for Computing Machinery},
  series    = {MobileHCI '18},
  acmid     = {3236142},
  doi       = {10.1145/3236112.3236142},
  isbn      = {978-1-4503-5941-2},
  keywords  = {assistance system, cooperative problem solving, human-computer interaction, mobile information needs},
  location  = {Barcelona, Spain},
  numpages  = {8},
  timestamp = {2018.10.01},
  url       = {http://www.florian-alt.org/unibw/wp-content/publications/kattenbeck2018mobilehciadj},
}