Publikations-Information
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Michael Chromik, Malin Eiband, Sarah Theres Völkel, Daniel Buschek
Dark Patterns of Explainability, Transparency, and User Control for Intelligent Systems In Workshop on Explainable Smart Systems at IUI'19, Los Angeles, California USA, March 17 - 20, 2019. ACM, New York, NY, USA. (bib) |
The rise of interactive intelligent systems has surfaced the need to make system reasoning and decision-making under- standable to users through means such as explanation facilities. Apart from bringing significant technical challenges, the call to make such systems explainable, transparent and control- lable may conflict with stakeholdersâ interests. For example, intelligent algorithms are often an inherent part of business models so that companies might be reluctant to disclose de- tails on their inner workings. In this paper, we argue that as a consequence, this conflict might result in means for explana- tion, transparency and control that do not necessarily benefit users. Indeed, we even see a risk that the actual virtues of such means might be turned into dark patterns: user interfaces that purposefully deceive users for the benefit of other parties. We present and discuss such possible dark patterns of explainabil- ity, transparency and control as a thought-provoking addition to the greater discussion in this field. |