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Lara Christoforakos, Sarah Diefenbach, Daniel Ullrich
(Un)learning Reflection with the Help of Moral Agents. Potential risks on an individual and societal level to be considered in interaction design.
In Proceedings of the 2023 CHI Workshop on Moral Agents for Sustainable Transitions.

Interactive technologies are increasingly applied to initiate human behavior change towards socially aspired outcomes. Within this, the sub-category of so-called moral agents are proposed as counterpart technologies that go beyond supporting the user to achieve personally set goals and actively intervene based on inscribed values. On the one hand, the concept of moral counterparts appears promising, especially within domains where specific behavioral goals might be rather abstract or uncomfortable. On the other hand, it can come with new challenges which could diminish individual reflection and sustainable behavior change in the long run. Our position paper discusses such challenges on individual and societal level as well as first design ideas that could play a role in this, to be explored in the workshop and beyond.